Terms of service


Welcome to Zolestra. Throughout the site, the terms "we", "us", and "our" refer to Zolestra. By accessing our website and purchasing products from us, you agree to be bound by these Terms of Service.

These Terms govern your use of our website, products, and services. If you do not agree with these Terms, please do not use our website.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that you are at least the age of majority in your country or have obtained permission from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws.

SECTION 2 – PRODUCTS

We strive to display product descriptions, images, and information as accurately as possible. However, actual product colors and appearances may vary depending on your device settings and screen display.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase products from Zolestra.

We reserve the right to accept, reject, or cancel any order at our sole discretion.

Orders begin processing shortly after payment is received. Once an order has entered processing or fulfillment, it cannot be canceled, modified, or changed.

In the event of pricing errors, inventory issues, suspected fraud, or other circumstances beyond our control, we reserve the right to cancel an order and issue a full refund.

SECTION 4 – PRICING AND PAYMENTS

All prices displayed on our website are subject to change without notice.

Customers are responsible for providing accurate billing, shipping, and payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Orders are typically processed within 1–3 business days.

Estimated delivery time is generally 7–12 business days after processing, depending on destination and carrier conditions.

Delivery times are estimates only and are not guaranteed.

Zolestra is not responsible for delays caused by:

  • Customs clearance
  • Weather conditions
  • Carrier disruptions
  • International shipping delays
  • Incorrect shipping information provided by customers
  • Other events beyond our reasonable control

Once an order is transferred to the shipping carrier, responsibility for delivery rests with the carrier.

SECTION 6 – REFUNDS AND RETURNS

Refunds and returns are governed by our Refund Policy.

Please review our Refund Policy before making a purchase.

We do not accept refunds due to change of mind after an order has entered processing.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding

is the property of Zolestra and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, practices, or services of any third-party websites.

Accessing third-party websites is done entirely at your own risk.

SECTION 9 – PRIVACY

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and agreed to our Privacy Policy.

SECTION 10 – FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, or other content to us, you grant Zolestra the right to use, reproduce, modify, publish, and display such content for business and marketing purposes.

You agree that any content you submit:

  • Is truthful
  • Does not violate any laws
  • Does not infringe upon third-party rights
  • Is not misleading, offensive, or abusive

SECTION 11 – PROHIBITED USES

You may not use this website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To spread malware, viruses, or malicious code
  • To collect personal information from other users
  • To interfere with website security or operation

Violation of these Terms may result in immediate termination of access.

SECTION 12 – DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

We make no guarantees that:

  • The website will be uninterrupted
  • The website will be error-free
  • The services will meet every expectation

To the fullest extent permitted by law, Zolestra disclaims all warranties, express or implied.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zolestra shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.

Our total liability shall never exceed the amount paid by the customer for the product in question.

SECTION 14 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 15 – CONTACT INFORMATION

Questions regarding these Terms of Service may be submitted through our Contact Us page or by contacting our customer support team.

Last Updated: August 2026