Refund policy

Thank you for shopping with us.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and provide clear photos of the issue. We will review your claim and offer a replacement or refund where appropriate.

Lost Packages

If your package is lost during transit, please contact us. We will investigate the issue with the shipping carrier and work toward a suitable resolution.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled.

Change of Mind

We do not offer refunds or returns for change of mind, buyer's remorse, incorrect product selection, or any reason unrelated to product defects or shipping issues. This is because orders are processed directly with our manufacturing and shipping partners shortly after purchase.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider and financial institution.